Service Level Objectives

Can your platform provide the service levels your business needs, or that you’re contracted to deliver for your clients? How many 9s do you really need?

We’ll help you understand the difference between SLIs, SLOs, and SLAs. We’ll coach you through choosing appropriate targets for availability, throughput, and latency, as well as other indicators depending on your workload.

We’ll review the architecture of your platform and help you understand where this design might compromise your service level objectives.

We’ll help you think about how you monitor your service levels appropriately.


  • Consultancy provided by an experienced solutions architect
  • Approach informed by AWS Well-Architected framework