About Us

Meet the team

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Tim Bannister


Tim was working in customer support for a cloud service provider before "the cloud" as a concept even existed. Today, he leads on customer engineering at The Scale Factory, overseeing the development and maintenance of our customers’ platforms.

Part of his role is to advocate for our customers, forcing us to rethink ideas to optimise them for customers’ business goals and constraints. The combination of Tim’s technical skills, his experience in diverse organisations, and his qualifications in leadership and business management make him adept at doing this.

Before joining the team, Tim worked at Capita, where he was involved in digital infrastructure projects for clients ranging from FTSE 100 companies and banks to public sector organisations. Many of them were regulated secure environments, something Tim particularly enjoys implementing.